These terms govern your use of Omnifill ("we", "us", "our"), available at omnifill.net and dashboard.omnifill.net. By creating an account, you agree to these terms. If you don't agree, please don't use the service.
We've tried to write this in plain language. If something isn't clear, email us.
Omnifill is operated by Glare Studios, LLC, a Delaware limited liability company, with a business address at 131 Continental Dr, Newark, DE, US. Our official contact email is [email protected] and our business phone is +1 302 610 0190. Our EU data protection representative and privacy contact is Jakov Jandrić, Croatia, reachable at [email protected].
Omnifill is a SaaS tool that aggregates orders from multiple sales platforms into a single dashboard. It connects to sources like Stripe, PayPal, BackerKit, Kickstarter, and Gamefound, normalises the data, and lets you manage fulfilment in one place.
We provide the software. You're responsible for what you do with it.
Prices may change in the future. If we raise the price, we'll give you at least 30 days' notice by email before it takes effect.
You need an Omnifill account to sign in. You're responsible for keeping your account secure and for anything that happens under it.
You must be at least 18 years old and legally authorised to enter into this agreement on behalf of yourself or your business.
One account is for one person or business entity. Don't share your account credentials or let multiple unrelated businesses use a single account.
You may use Omnifill only for lawful purposes. You agree not to:
We reserve the right to suspend or terminate accounts that violate these terms.
When you connect a sales platform to Omnifill, you confirm that:
We're not responsible for data you pull in from connected sources, or for any issues that arise from your use of third-party platforms.
For PayPal specifically, when you connect a PayPal account you authorize Omnifill to request the PayPal permissions you approve, store OAuth tokens, and use those tokens to retrieve PayPal profile and transaction data for order management. You can disconnect PayPal from Omnifill at any time from the dashboard, and you can also revoke access from your PayPal account settings.
Your customers' order data that flows through Omnifill, including names, email addresses, shipping addresses, and purchase amounts, belongs to you and your customers. We process it on your behalf.
You are responsible for:
See our Privacy Policy for more detail on how we handle this data.
Where GDPR applies, you are normally the controller for your customers' order data and Omnifill is normally your processor. We will process that data only to provide the service, follow your documented instructions, use appropriate security measures, help you respond to data rights requests where reasonably possible, and delete or return customer data when your account closes as described in our Privacy Policy.
If you need a GDPR Data Processing Addendum, contact us at [email protected]. Once accepted by both parties, the DPA forms part of these terms. If customer personal data is transferred outside the EU/EEA, we will use a lawful transfer mechanism such as the European Commission Standard Contractual Clauses or another valid mechanism.
Omnifill is a data aggregation and management tool. We don't fulfil orders, ship goods, or interact with your customers.
We are not liable for:
You remain fully responsible for fulfilling your obligations to your customers.
We work hard to keep Omnifill running reliably. However, we're a small operation and we don't offer a guaranteed uptime SLA at this stage.
We may occasionally take the service offline for maintenance, upgrades, or to deal with problems. We'll try to give advance notice for planned downtime when possible.
We're not liable for losses caused by service interruptions, bugs, or data sync failures, though we'll always work quickly to fix problems when they arise.
Omnifill and all its software, design, and branding are owned by us. These terms don't transfer any IP rights to you.
Your data, including your account information and your order data, remains yours. We claim no ownership over it.
You can cancel your account at any time from your account settings or by emailing us.
We can terminate or suspend your account if you:
If we terminate your account for a reason other than a terms violation, we'll refund the unused portion of your current billing period.
When an account is closed, we delete all associated data within 30 days, as described in our Privacy Policy.
To the maximum extent permitted by law, Omnifill's total liability to you for any claim arising from these terms or your use of the service is limited to the amount you paid us in the 3 months before the claim arose.
We are not liable for indirect, incidental, special, or consequential damages, including lost profits, lost data, or business interruption, even if we've been advised of the possibility of such damages.
Nothing in these terms limits liability for fraud, gross negligence, or anything that can't be excluded by law.
The service is provided "as is" and "as available." We don't guarantee that it will be error-free, uninterrupted, or suitable for any particular purpose beyond what's described on the product website.
We may update these terms from time to time. For material changes, we'll email you at least 14 days before they take effect. Continuing to use Omnifill after that date means you accept the updated terms.
If you disagree with a change, you can cancel your account before it takes effect.
These terms are governed by the laws of Croatia. Any disputes that can't be resolved informally will be subject to the jurisdiction of Croatian courts.
If you're an EU consumer, you also retain the protections afforded to you by the mandatory consumer protection laws of your country of residence.
For questions about these terms:
Glare Studios, LLC
131 Continental Dr
Newark, DE, US
+1 302 610 0190
We're a small team and we read everything. Reach out before filing anything formal, since most things can be sorted out with a conversation.